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Content: Last chance for 2013 planning
Even if your official planning for next year is done, there are still some quick tasks you can to undertake improve performance in the New Year that won’t require additional budget. Today we launch a...
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How to introduce speakers or honorees
Bah! Humbug. Time for a Scrooge-y post about speaker and honoree introductions. You've been warned. There's one sure-fire way to put a damper on an otherwise solid event and that's bad introductions....
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Planning: 3 words for 2013
Welcome back! Hope everyone had a joyful close of the year and is ready to excel in 2013! When last we were together, I was contemplating my annual 3 words exercise (h/t Chris Brogan). So here are the...
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National Be On Purpose Month
From my 6th birthday party in January 1968. I don't recall the purpose of covering ourselves with rubber stamp imprints. Whatever it was, we don't look happy about it. When I was growing up, I asked a...
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Better word choice = better content
Happy birthday, Peter Mark Roget! In honor of the thesaurus king’s natal day, I thought I’d write about word choice. I have long loved the thesaurus. (According to the inscription in the well-worn copy...
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How to read like a writer
Science essayist Emma Reh One of the best ways to improve your own writing is to read good content from someone else. That's a big reason I've been subscribing to Esquire, Fast Company, Garden &...
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How to take feedback
Respecting someone's opinion or feedback doesn't necessarily mean giving into it, a common misconception I've encountered a few times lately. It means giving the information due consideration. Consider...
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Linkedin: Improving your profile
One of the problems with upgrading your Linkedin profile is hitting the character limit before you've finished extolling your virtues. You don't want to sacrifice your experience and skills, so the...
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How to manage pro bono projects
I was talking to a friend the other day who was getting eaten alive by a pro bono project for a community organization he really cares about. They were driving him nuts with changing requirements,...
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5 tips for better speaker introductions
Todd Moy and I presented a session on virtual dating at SxSW '09. We introduced ourselves. Folks, we can do better by the people who speak at our events and the people who come to hear them. Instead...
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Guest Post: 6 tips for effective presentations
I met Liz Morris when she was pitching her company, Sanitation Creations, in the Carolina Challenge, which she won. Liz impressed me not only with the business idea (more about that here), but also...
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Business etiquette tips
Welcome to June and National Business Etiquette Week! As a native Southerner and the grand-daughter of a true Southern Belle and bona fide grande dame (that's here on the right), manners are something...
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Content: 2 tips for better UX
I first met Evan at SxSW. He's funny, smart and engaging--and we've kept up with each other ever since. I'm no UX expert, but I know it impacts how people receive and perceive content, so that makes it...
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Advocacy: Moving people with your message
Like Flo says in those Progressive commercials, "These are troubling times in the kingdom" (at :24). Politics is getting uglier, and advocating for your cause has become for some more an issue of...
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Case Study: Responding to a crisis
Paula Deen hasn't handled her public relations nightmare very well. But I'm not joining the chorus dissecting her every move and motivation. Instead, I'm sharing a great example of how to respond to a...
View ArticleHow to connect during a presentation
I've noticed something interesting since I started using Haiku Deck in my presentations: better engagement. And not just audience engagement. I'm more engaged, too. Here's why: A limited amount of text...
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Tips for tough talks
October is Office Politics Awareness Month, so it seems like a great time to repost this excellent set of tips from Marty Clarke, author of Communication Land Mines, 18 Communication Catastrophes and...
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Dealing with a crisis
Ramses, the UNC mascot, does not look happy. You may not think a crisis is imminent for you or your enterprise, but that's the thing about crises -- they don't usually give you a heads up. So it's a...
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Getting the most from freelance writers
I've freelanced for Lori Polemenakos for 10+ years. She's the senior editor at Match.com. After spending more than a decade in the online dating business, she’s still a sucker for a good love story...
View ArticleHow to communicate change
Last week I was the featured speaker at the Balanced Scorecard Institute's 2014 User Conference. They asked me to talk about how to effectively communicate change, and I centered my talk on a looking...
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